Overview

During peak hiring periods like Flipkart’s Big Billion Days, hiring volumes can surge dramatically. Recruiters may need to onboard 100–200 people in a single day, making speed and coordination critical to keeping warehouse operations running smoothly.

But traditional hiring processes take time. Candidates need to be screened, their details collected, and interviews coordinated before recruiters can meet them. The process could take 1–2 days, with teams spending valuable hours on screening, follow-ups and candidate data management.

Flipkart needed a faster way to move picker-packer candidates from initial interest to interview, without adding to the recruiters’ workload.

With Hunar.AI, candidates could scan a QR code at the hiring site, get qualified by an AI agent within minutes, and have their interviews automatically scheduled.

Which led to 84% of leads onboarded, 100% interview turn-up, and a median AI qualification time of just 5 minutes.

The challenge

Flipkart’s picker-packer hiring required recruiters to coordinate multiple steps before a candidate could be interviewed. At high volumes, three challenges stood out.

1. A lengthy screening-to-interview process

Recruiters had to connect with candidates, screen them and coordinate their visit to the warehouse for an interview. What could have been a straightforward process often took 1–2 days.

During peak periods, these delays made it harder to move candidates through the hiring funnel quickly.

2. Candidate information scattered across sources

Recruiters spent time searching for resumes, retrieving candidate details and consolidating information before they could proceed with an interview.

The time spent managing data took away from the time they could spend meeting and evaluating candidates.

3. Hiring surges put pressure on recruiters

During Big Billion Days, Flipkart need to onboard 100–200 people a day.

At that scale, manually coordinating every screening and interview became a significant operational burden. The team needed a process that could handle high volumes without requiring recruiters to personally manage every step.

The solution

From a QR scan to an interview-ready candidate in minutes

Hunar.AI introduced a QR-led, conversational AI-powered hiring workflow for picker-packer candidates at Flipkart’s hiring sites.

Instead of waiting for a recruiter to initiate the screening process, candidates could start it themselves.

1. Scan the QR code at the hiring site

Every lead entered the hiring funnel through an onsite QR code, creating a direct starting point for the candidate journey.

2. Conversational AI qualifies the candidate on the spot

Hunar.AI’s conversational AI agent calls the candidate and conducts the initial screening. Candidate qualification takes a median of just 5 minutes from lead capture.

3. Interviews are automatically scheduled

Once qualified, candidates move to interview scheduling without recruiters having to manually coordinate every step.

4. Candidates turn up for interviews and get onboarded

By the time recruiters meet candidates, the initial screening and scheduling have already been taken care of. Recruiters can focus on the in-person interaction and the final hiring decision.

The impact

The new workflow helped Flipkart streamline picker-packer hiring, with measurable outcomes across the funnel.

84% of leads onboarded

The workflow delivered an 84% lead-to-onboarding rate, compared with a 3.6% average.

100% interview turn-up

Candidates who entered the interview stage turned up for their interviews, helping recruiters spend their time on candidates ready to meet them.

5-minute median AI qualification

Candidates could be screened on the spot, removing the need to wait for a recruiter to initiate and complete the initial screening.

From 1–2 days to 2–3 hours

The time from screening to interview was reduced from 1–2 days to 2–3 hours, accelerating the hiring process.

What changed for Flipkart’s recruiters?

Before Hunar.AI

Candidate lead → Manual screening → Resume and detail collection → Interview coordination → Warehouse interview → Onboarding

A process that could take 1–2 days, with recruiters spending significant time on coordination and data management.

With Hunar.AI

Onsite QR scan → AI qualification in minutes → Automatic interview scheduling → Warehouse interview → Onboarding

A streamlined process that takes 2–3 hours from screening to interview, with candidate information organised and the initial screening handled by AI.

Recruiters no longer need to chase resumes or personally manage every screening conversation. They can focus on meeting candidates and assessing their suitability in person.

Making high-volume hiring work at the speed of operations

For businesses hiring frontline workers at scale, every delay between candidate interest and interview creates another opportunity for the process to slow down.

Flipkart’s experience shows what happens when that journey becomes faster and more structured.

With Hunar.AI, candidates can move from an onsite QR scan to conversational AI qualification and interview scheduling in minutes, while recruiters spend less time coordinating the process and more time making hiring decisions.

When hiring needs to happen at warehouse speed, the process needs to keep up.