Hunar.AI has raised a ₹40 crore Series A backed by Blume Ventures, Hyderabad Angels Fund and Seedstars International, with MediaMint founder Aditya Vuchi and Physics Wallah's Prateek and Alakh joining the round.
We raised to bring conversation to the centre of how organisations hire, onboard, train and engage their frontline workforce. In September alone, 200,000 people got gainfully employed through conversations with Hunar.AI's agents.
The people backing us
To Blume Ventures, Hyderabad Angels Fund, Seedstars International, Aditya, Prateek and Alakh: thank you for backing us at this stage. Your conviction that the frontline workforce deserves better technology matches ours.
We're deeply grateful to Together Fund and to our angels, including Aloke Bajpai, Kunal Bahl and Rohit Bansal, who have stood with us for the last four years. You believed in this before the numbers did.
What's next: 5 million conversations a day
With this round, we plan to grow 10X in the next nine months, to 5 million conversations a day. Every one of those conversations helps an organisation hire, onboard, train or retain someone on its frontline.
Frontline workers are the business
Drivers, picker-packers, sales staff, cashiers, store associates, baristas, pharmacists. These are the people who run the core operations of almost every business. 80% of the world's workforce works in frontline roles, across quick commerce, e-commerce, logistics, BFSI, QSR, retail, healthcare, manufacturing and more.
People matter to every business. On the frontline, people are the business.
Yet this workforce is hard to staff and harder to keep. Attrition is high, the skill gap keeps widening and teams are spread across thousands of locations. Putting the right people in the right places, at the scale a business needs, has become an operational roadblock for many companies.rs, picker-packers, sales staff, cashiers, store associates, baristas, pharmacists. These are the people who run the core operations of almost every business. 80% of the world's workforce works in frontline roles, across quick commerce, e-commerce, logistics, BFSI, QSR, retail, healthcare, manufacturing and more.
It's high time we built for this workforce. We believe it is one of the largest unsolved problems in the world.
Four years of learning by doing
We have been at this for four long years, building for the world's largest and most ignored workforce: frontline workers.
We took an unconventional route. Before we built software for this workforce, we learnt by doing the work ourselves. For our first three years, everyone at Hunar.AI was a recruiter and an HR manager. We ran a workforce agency. We screened candidates, onboarded them, handled their questions and showed up when things went wrong.
It was slow, unglamorous and, in hindsight, the most important decision we made.
What running an agency taught us: listen first
Running an agency taught us one thing: frontline work runs on conversation.
A form can't spot potential. A dashboard can't manage a distributed team. A rigid workflow can't speak every worker's language. You have to talk, and you have to listen.
So we never assumed. Every decision started with what candidates, employees and employers told us. We built one vertical solution for this workforce, with empathy for both sides.
18 months ago, we bet big on conversational AI. Workforce software had become chatbots, forms and rigid workflows. We put the conversation at the centre instead.
Today, some of the largest enterprises trust us and our volumes keep climbing. Years of context from the ground is our edge.
Early technology bets
Hunar.AI was one of the few ventures globally to use speech-to-speech models for context-rich conversations. We engineered them to hold up where conversations are hardest: noisy, full of interruptions, multilingual and high-stakes.
Our product and technology teams have a habit of getting there first. We moved workers from apps to tools they already use, like WhatsApp. We built systems of record while everyone else was building only agents. And there have been many such firsts along the way.
46X growth in a year
The market has answered. Daily conversations across Hunar grew 46X in the last twelve months, to roughly 500K conversations a day.
What organisations do on Hunar.AI
End-to-end hiring and onboarding
Hunar.AI screens, assesses, schedules and onboards frontline workers with near-zero human touch. Work that once needed a large team of recruiters now runs seamlessly, in the candidate's own language.
Frontline workforce training
From new product launches to routine refreshers, training happens in the language of the workforce. That includes employees, distributors and third-party staff, without a large team of trainers and L&D professionals.
Employee engagement
Conversational surveys and exit interviews reveal the mood of the workforce almost instantly. Business teams get live insights they can act on to drive performance and cultural change.
For years, organisations have been stuck with static, rigid survey tools like Qualtrics, Culture Amp, CultureMonkey and Workday. A conversation surfaces what a checkbox never will.
In addition to above, our users continue to find new workforce solutions using our technology.
The impact we're proudest of
A few weeks ago, we paused as a team to look back at the journey. What made us happiest wasn't a revenue line or a logo. It was our impact on employability.
In September alone, 200,000 people got gainfully employed because of Hunar.AI’s agents. Tens of thousands more do their jobs better every month, thanks to better training, better onboarding and better engagement with their employers.
Thank you
To the Hunar team: massive respect for building this with Shantanu and me. We faced many near-death moments. We rebuilt from the ground up more than once. None of it made you waver from our vision of building for this workforce.
To our customers: thank you for trusting an unconventional team with your most important people. Your feedback shaped every version of this product.
To the wider ecosystem: thank you for believing in our vision, especially when it was only a vision.
We're just getting started. If you want to build for the frontline workforce, with us or alongside us, we'd love to talk.
Ready to manage your workforce better?
Bluejay Worktech Pvt. Ltd
contact@hunar.ai
CIN: U72200HR2021PTC100129
Plot No. 1076, Sector 46, Gurgaon - 122003, Haryana, India
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♥︎ Made with love in India.